Child Safety Standards

WordSpies takes the safety of minors seriously. This page describes the standards we apply and how to reach us.

Our position

WordSpies is strictly for users aged 18 and over. Creating an account requires you to enter your date of birth; if it shows you are under 18 we refuse to create the account, do not issue a session, and prevent re-attempts on that email for a period. We do not knowingly permit anyone under 18 to use the service, and we do not knowingly collect personal information from anyone under 18.

Any content depicting, sexualising, grooming or endangering a minor is strictly and permanently prohibited and will result in immediate account termination and reporting to the appropriate authorities.

What we do

• 18+ age gate at account creation — required date of birth, server-side re-verification, and a short-lived block on the email after any under-18 attempt.
• We may in future add third-party identity or age verification (for example a selfie-plus-ID check) if we detect elevated risk on the platform.
• A Report button on every message and every user profile.
• A Block button on every user profile that hides them in both directions.
• Server-side profanity and slur filtering on text messages.
• Review of reports within 24 hours of receipt.
• Removal of offending content and termination of offending accounts.
• Reporting of any suspected child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) in the United States and the Internet Watch Foundation (IWF) in the United Kingdom.

Reporting child safety concerns

If you believe a user is under 18, or you become aware of content that endangers a minor, email safety@wordspies.co.uk immediately. Include as much detail as you safely can: the username in question, a link or screenshot if possible, and any context.

Suspected child sexual abuse material can also be reported directly to:

• United Kingdom: Internet Watch Foundation
• United States: NCMEC CyberTipline

CSAM point of contact

The designated point of contact for child sexual abuse material at WordSpies is the WordSpies safety team, reachable at safety@wordspies.co.uk.

About us

WordSpies is an independent language-exchange community, based in the United Kingdom, reachable at contact@wordspies.co.uk.